Practice DNAs & Late arrivals

DNA means "Did not attend"

Every month over 200 patients fail to keep their appointments and don't cancel. This is a huge number, and very frustrating when we know there is a big demand for appointments. We would ask that, wherever possible, you contact us to let us know if you are unable to attend, we will then be able to re-book that appointment for another patient. 

The annual cost to the NHS for an average of 300 monthly DNA's is approximately £45,000.  This equates to

  • 1 6 session Salaried GP
  • or 2 Practice nurses 
  • or 3 Practice admin staff 

Text cancellation number: 07742 230 630.

  Please include your name, date of birth and appointment details.




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