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Telephone Access

Telephone Access Protocol

The purpose of this protocol is to try to help spread calls more evenly through the day, hopefully relieving some of the congestion at busiest times and improving response times.

To book urgent/same day appointments or a home visit please phone between 8-10am

For general enquiries and routine pre-bookable appointments please phone after 10am

For results between 3-6pm

To check if your prescription is ready please phone after 5pm

Secretaries will be available to speak to regarding any Choose & Book or referral queries only, between 1:30-2:30pm on 0161 204 4416/4417.  If you are already on a hospital waiting list please direct your query to the relevant hospital.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website