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Cheadle Medical Practice
Welcome to our surgery's website, where we hope you will benefit from a user-friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home. We aim to provide the highest quality of care to our patients. Our doctors, nurses, HCAs and all our admin and reception staff are dedicated to offering a professional service.
As well as telling you about our practice, the staff and the services we provide, we hope you will use this website as a resource for other health-related information, and as a signpost to other relevant websites. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
Practice Vision Statement
Cheadle Medical Practice endeavours to provide high quality service, patient centred care, which is accessible to all in a safe and friendly environment.
All members of the practice team aim to listen, show compassion and help patients to the best of our ability.
We aim to create an environment in which patients and staff treat each other with mutual respect and dignity.
As a practice we pride ourselves in playing an active part in our local community and encourage patient contribution and feedback to help improve our service.
The practice has a long standing commitment to the continuing education of all our team members, We also train and support doctors in specialist GP training, students and other healthcare professionals.
We work in partnership with the wider health and social care network in Stockport and Greater Manchester in order to remain at the forefront of change within our NHS
Find us on Facebook!
Our Facebook page is now live! Search Cheadle Medical Practice and give us a like. You'll find lots of great health advice and information about the practice.
Visit our Facebook Page
Closures for staff training:
- Thursday 11th June 2020 from 1pm
- Thursday 2nd July 2020 from 1pm
- Tuesday 15th September 2020 from 1pm
- Wednesday 14th October 2020 from 1pm
- Thursday 19th November 2020 from 1pm
If you require urgent medical attention whilst the surgery is closed please call Mastercall on 0161 476 2299
NEW TELEPHONE SYSTEM
We have now gone live with our new telephone system!
With immediate effect (21/7/20) our main practice telephone number has changed to 0161 983 9090. There will be a message on our old number advising callers of the change of system and telephone number.
We hope this new system will allow us to make lots of positive changes to the way we manage our calls - please bear with us as we learn the all of the functionalities that the new system offers.
Visit us on Facebook
We are providing regular updates on our Facebook page. Please click on the link above to visit our page
The NHS needs people who have recovered from COVID-19 to offer to convalescent plasma, for a trial which could save the lives of people who are still ill. Visit the link below to find out more www.nhsbt.nhs.uk
COVID 19 recovering patients plasma donation
If you have symptoms that are concerning you and you can’t explain, contact your GP for advice.
This includes symptoms that are unexplained and persistent, such as:
- Weight loss
- Blood in your poo or pee
- A change of bowel habit
- Extreme tiredness
- Unexplained pain
- Coughs that have lasted over 3 weeks, especially if you have ever smoked.
These can occasionally sometimes be symptoms of cancer and it is important to discuss them with your GP if you are worried.
For more info, visit: https://www.nhs.uk/be-clear-on-cancer
Are you feeling anxious, stressed or low at this time? Please access the Wellbeing link below to help you find the right support in Stockport.
Very useful infographics about coronavirus symptoms and MythBusters in different languages are available here: https://covid19graphics.info/
In order to prevent people losing contact with loved ones during COVID 19, British Red Cross have produced some tips for staying connected and an Emergency Contact Card. The prevention messages and Emergency Contact Cards can be downloaded at redcross.org.uk/trace
Public Health England has translated the message that COVID-19 testing and treatment is free of charge, irrespective of immigration status in 40 languages (including English). Please visit https://www.gov.uk/guidance/nhs-entitlements-migrant-health-guide#main-messages under sub-heading ‘Translated advice and guidance for the public’ to access the full set of languages.
Please click on the link below for the up to date symtoms of Coronavirus
- Open Door: Mental Health Crisis support 24/7
- Kooth: Free, safe and anonymous online support for young people.
Please visit the link below for more information
Testing is now open to any member of the public with COVID-19 symptoms by visiting nhs.uk/coronavirus or calling 119 to book a test
NHS Still Open for Business
You can still contact your GP, use the NHS111 online service or call NHS111 for help. If you are told to go to hospital, you must go. We'll give you the care you need www.nhs.uk
For information about what you can and can't do following Boris Johnson's address on Sunday evening regarding the governments lockdown exit plan, please follow the link below.
COVID ADVICE FOR PARENTS:
Please click on the link below for advice about children and Coronavirus
COVID advice for parents
The current situation is likely to provoke significant anxiety and mental health issues for many people. The options below may be helpful as face to face counselling services are currently restricted.
- There is a text number patients can use called GMSHOUT. Just text GMStockport to 85258 and someone will text back with an offer of support
- The Department of Health website has lots of resources – https://www.gov.uk/government/publications/covid-19-guidance-for-the-public-on-mental-health-and-wellbeing/guidance-for-the-public-on-the-mental-health-and-wellbeing-aspects-of-coronavirus-covid-19
IMPORTANT CORONAVIRUS (COVID-19) UPDATE*
PLEASE READ THE FOLLOWING INFORMATION
As many of you will be aware, the UK government has updated its advice about Coronavirus today.
The new advice is that ANYONE who develops symptoms of possible Coronavirus, even if mild, should stay home and self-isolate for seven days.
The most common symptoms are fever (temperature over 37.8C or 100F) or a recent onset cough. If you develop these symptoms DO NOT COME TO THE SURGERY. Other symptoms may include runny nose, sore throat and muscle aches.
The advice is to STAY HOME AND SELF ISOLATE as per the official guidance on this useful link
If you develop symptoms, you can manage your symptoms with over the counter treatment like paracetamol for any fever or aches, and simple honey and lemon for your cough. The vast majority of people will have a mild illness that should get better over the course of your 7 day self isolation. You do NOT need to call 111 if you are self isolating and you do NOT need to inform the practice, and the government advice is that you do NOT need a swab. You do Not need a sick note or any certificate before you can go back to work. Only people who have recently travelled or been in contact with a CONFIRMED case of COVID-19 need to contact 111. You should also contact 111 if you are feeling increasingly unwell and unable to manage your symptoms with over the counter medication, or if your symptoms are not improving after 7 days. Please visit 111.nhs.uk in the first instance to complete their online Coronavirus questionnaire. Please only phone 111 if you do not have Internet access. The 111 service can arrange any further testing you may need, including the rare circumstances that hospital admission is needed.
Please note that there is no available treatment or vaccine for COVID-19 and antibiotics do not help the condition. The GP practice is not able to organise any Coronavirus tests, as these are all arranged through the 111 service.
Staying at home and self-isolating means:
* try to keep at least 2 metres (3 steps) from other people in your home, particularly older people or those with long-term health conditions
* ask friends and family and delivery services to deliver things like food shopping and medicines – but avoid contact with them
* sleep alone if possible
* regularly wash your hands with soap and warm water for at least 20 seconds
* try to stay away from older people and those with long-term health conditions
* drink plenty of water and take everyday painkillers, such as paracetamol and ibuprofen, to help with your symptoms
(but if you are self-isolating please read the full guidance on the link above)
As you may imagine, we are receiving a very high volume of calls at present. Thank you for your understanding. If you have a booked appointment that you wish to cancel you can text us 07742230630. For any non-urgent general queries you can email us on email@example.com. Please include your name, DOB, mobile telephone number and a full explanation of your issue and we will do our best to resolve things for you as soon as possible. If you have a clinical query, you may be offered a phone call in the first instance. Please give our staff as much information as possible so they can pass this on to the clinician.
We hope you have found this information useful and we will try to keep you updated as the situation continues to evolve.
Once again, many thanks for your cooperation and support.
The CMP team
Important information about the coronavirus (COVID-19) The NHS in Stockport and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The latest information on symptoms of Coronavirus infection and areas where recent travel may have resulted in exposure can be found on nhs.uk/conditions/coronavirus-covid-19/.
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. Use this service if:
- you think you might have coronavirus;
- in the last 14 days you've been to a country or area with a high risk of coronavirus;
- You have been in close contact with someone with coronavirus.
- Do not go to a GP surgery, pharmacy or hospital.
- Call 111 if you need to speak to someone.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands. Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation.
Any equipment that comes into contact with suspected cases is thoroughly cleaned as appropriate.
Patients can be reassured that safety is everyone’s top priority and are encouraged to attend appointments as usual. Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available
- Avoid touching your eyes, nose and mouth with unwashed hands
- Avoid close contact with people who are unwell.
- For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-1
Our receptionists are here to help you get to the right service. Please don't be offended when they ask what the problem is when you call to make an appointment. The receptionist might suggest other professionals that could help you better such as
- Family Services
- Support Groups
For information and links to local services please follow this link http://www.stockportccg.nhs.uk/right-care-right-time/
Right Care Right Time Information Slides
New Initiatives in Training
Medical Students for Manchester Medical School: - In the past we have had occasional medical students at the practice from London Medical Schools. We hope to have Manchester students and Foundation Year Doctors regularly
Foundation Year Doctors: We provide placements for foundation year doctors as part of their training. They are usually with us for 4 month placements and are mentored by one of our GP Partners
We are a training practice for GPs. This means we have doctors working at the practice who have been fully qualified for several years, and are now undergoing specialist training in General Practice. They are an important part of our team and are usually with us for between 6 and 18 months.
We occasionally have medical students, work experience student and other allied healthcare professional (eg: nurse, midwife) students visiting the practice for short attachments.
Services Offered at the Practice
Named Accountable GP
The partners take collective responsibility for patient care offered at Cheadle Medical Practice. Your notes will show that you have an accountable GP (which will be the same as your registered GP.) This does not alter your choice to see other GPs within the practice who you see regularly. If you wish to know who your named GP is, please contact the practice. Certain practitioners have special areas of interested and will supervise long term care in these conditions.
Appointment Text Cancellation
we now have a dedicated number for you to text in to cancel your appointment. The number is: 07742 230 630
Please try and cancel at least one hour before your appointment time leaving your name, date of birth and appointment details.
Please note this is for cancellations only. We will not reply to your text. We hope this will make cancelling your appointment easier and reduce the number of patients failing to attend, allowing more appointments to be available for other patients needing to be seen.
Are you a Military Veteran? - Priority NHS Care
The UK Government has pledged to support Military Veterans with priority NHS Care
Click the link to view the Patient information poster.
If you require information in an alternative format such as braille, large font or an alternative language or if you have any other communication needs that you would like us to be aware of i.e. a preferred method of contact, British Sign Language or any other interpretation requirements, please speak to a member of the reception team who will be able to help.
Friends & Family Test - Tell us what you think!
When you receive care or treatment within the NHS, you can fill out a short questionnaire to give feedback that will help to improve local services for everyone. The Friends & Family test is available at Cheadle Medical Practice for patients to complete. Please click on the link below for more information.
Friends & Family Test Newsletter.pdf
Patients can complete the Friends & Family Test via the Stockport Health & Care Finder App. This free app is a directory of local services within Stockport, available on Apple and Android devices.
NHS Public Wi-Fi service has now been replaced with NHS Wi-Fi
When connecting to the NHS public Wi-Fi you will be presented with a sign on screen. At this point you have the option to register for an account using your name and email address if you have not previously used this service, or use existing details if you have registered within the last 5 days.
Once registered, you will be presented with the confirmation screen and a PIN number to access the service upon your return. You will also receive an email with these details for your record.
Upon completion you will be presented with a page which contains useful information about NHS services. Click done to proceed and you will now have access to the Internet.
Please remember to use this service responsibly.
Access is monitored and web filtering is used for your online safety
(Site updated 03/08/2020)