DNA means "Did not attend"
Every month over 200 patients fail to keep their appointments and don't cancel. This is a huge number, and very frustrating when we know there is a big demand for appointments. We would ask that, wherever possible, you contact us to let us know if you are unable to attend, we will then be able to re-book that appointment for another patient.
The annual cost to the NHS for an average of 300 monthly DNA's is approximately £45,000. This equates to
- 1 6 session Salaried GP
- or 2 Practice nurses
- or 3 Practice admin staff
Text cancellation number: 07742 230 630.
Please include your name, date of birth and appointment details.
2014: 3261 -5.3% reduction from 2013
2015: 3566 - nearly a 10% increase compared to 2014
2017: 2931 - 17.8% reduction from 2015
2018: 2987 - 1.91% increase from 2017